File a complaint with the European Code Administrator for Direct Selling

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WHAT IS THE EUROPEAN CODE ADMINISTRATOR?

The European Code Administrator (ECA) is a body that handles complaints between consumers and direct selling companies, after all other remedies have failed.

The ECA includes a committee of three members:

  • One representative of the direct selling sector appointed by Seldia’s Board of Directors;
  • One representative of the French consumer association Association Léo Lagrange pour la Défense des consommateurs ( http://www.leolagrange-conso.org/)
  • One qualified independent person acting as Chairperson of that committee: Professor Emeritus Jules Stuyck.

If you wish to know more about direct selling our Seldia visit www.seldia.eu or contact use at seldia@seldia.eu
or Tel : +32 (0)2 736 10 14 Fax : +32 (0)2 736 34 97